Terms of service
Effective Date: March 25, 2026
Overview
This website is operated by DIGITLIGHT IT LLC, doing business as THAT LAB (“THAT LAB,” “we,” “us,” and “our”). Throughout the site, the terms “we,” “us,” and “our” refer to THAT LAB.
THAT LAB provides this website and related services, including access to digital course content, community features, and software tools, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing a subscription from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features, tools, or content added to the Service will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website or Service after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. Eligibility and Account Use
By using our Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any minor dependents to use the Service.
You agree to provide accurate, current, and complete account information at all times. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You may not share, sell, transfer, or otherwise make your account available to any other person unless we expressly allow it in writing.
2. Subscription, Billing, and Renewal
Subscriptions are billed on a recurring basis according to the plan you select, such as monthly or annual billing, and will automatically renew at the end of each billing period unless canceled in accordance with our Subscription & Cancellation Policy.
By purchasing a subscription, you authorize us and our payment processors to charge your selected payment method for the applicable fees, taxes, and any other amounts disclosed at checkout.
If your payment cannot be completed, your access may be suspended or terminated until payment is successfully processed.
For more information about subscription billing, cancellations, and refunds, please review our Subscription & Cancellation Policy and Refund Policy.
3. Digital Services and Access
THAT LAB provides digital services, which may include:
- course content and educational materials,
- community access,
- software tools,
- updates, improvements, and new features,
- and other digital resources we may offer from time to time.
Because our Service is digital and access-based, there are no physical products to return.
We may update, improve, modify, add, or remove features of the Service at any time. We do not guarantee that every feature will always be available, unchanged, or supported indefinitely.
4. License and Restrictions
Subject to your compliance with these Terms and your active subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business use, as applicable.
You agree that you will not, and will not attempt to:
- copy, reproduce, republish, resell, redistribute, or sublicense any part of the Service;
- share access credentials or allow others to use your account;
- scrape, crawl, or extract data from the Service without our written permission;
- reverse engineer, decompile, or attempt to discover source code for any software portion of the Service, except where prohibited by law;
- use the Service for unlawful, fraudulent, or unauthorized purposes;
- upload or transmit viruses, malware, or other harmful code.
5. Educational Content and Community Rules
Any course content, templates, examples, or guidance provided through THAT LAB is for informational and educational purposes only unless we expressly state otherwise.
You are responsible for how you apply any information from the Service. We do not guarantee that any course, lesson, tool, or recommendation will produce a specific result.
If the Service includes a community, forum, chat, group, comments area, or other user interaction feature, you agree to use it respectfully and responsibly. You may not post content that is unlawful, abusive, harassing, threatening, defamatory, obscene, hateful, discriminatory, or otherwise objectionable.
You may not use the community or any other part of the Service to spam, solicit, promote third-party products or services, or disrupt normal discussion without our prior written consent.
We reserve the right, in our sole discretion and without notice where appropriate, to remove, hide, restrict, mute, suspend, or permanently revoke your access to any community, group, forum, or other interactive feature if we believe that your conduct is offensive, abusive, disruptive, harassing, threatening, fraudulent, or otherwise violates these Terms or harms the community or the Service.
6. User Content
If you submit, post, upload, or otherwise make available any content through the Service, you represent that you have the rights necessary to do so.
You retain ownership of your content, but you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, adapt, and use that content as needed to operate, improve, and promote the Service, subject to our Privacy Policy and applicable law.
We may remove or restrict any content at any time if we believe, in our sole discretion, that it violates these Terms or is otherwise harmful to the Service, our users, or the community.
7. Third-Party Tools and Third-Party Services
We may provide access to third-party tools, software, services, or links that are not controlled by us.
We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party service, and we do not warrant and will not have any liability for any third-party materials, websites, products, or services.
Your use of third-party tools or services is at your own risk and subject to the third party’s own terms and policies.
8. Pricing, Changes, and Service Availability
Prices for our products and services may change at any time without notice, except where notice is required by law.
We reserve the right at any time to modify, suspend, or discontinue any part of the Service without notice. We will not be liable to you or to any third party for any such modification, suspension, price change, or discontinuance.
9. Refunds and Cancellations
All refund requests and cancellation rights are governed by our Refund Policy and Subscription & Cancellation Policy.
If there is any conflict between these Terms and our Refund Policy or Subscription & Cancellation Policy regarding refunds or subscription cancellation, the applicable policy will control to the extent permitted by law.
10. Intellectual Property
The Service and all content provided by THAT LAB, including but not limited to text, graphics, logos, software, design, videos, course materials, and other materials, are owned by or licensed to THAT LAB and are protected by intellectual property laws.
You may not use our intellectual property except as expressly allowed in writing by us.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
12. Accuracy, Errors, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, availability, or other content.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information in the Service is inaccurate at any time without prior notice, including after you have submitted an order, to the extent permitted by law.
We undertake no obligation to update any information in the Service, except as required by law.
13. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
- for any unlawful purpose;
- to violate any applicable laws or regulations;
- to infringe upon our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, threaten, or discriminate against others;
- to submit false or misleading information;
- to upload or transmit viruses or malicious code;
- to collect or track the personal information of others;
- to spam, phish, scrape, crawl, or pretext;
- to interfere with or circumvent the security features of the Service.
We reserve the right to terminate your access to the Service for violating any prohibited use.
14. Disclaimer of Warranties
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the Service will meet your expectations or be accurate or reliable in every case.
The Service and all content are provided “as is” and “as available,” without warranties of any kind, either express or implied, to the fullest extent permitted by law.
15. Limitation of Liability
To the fullest extent permitted by law, THAT LAB, its directors, officers, employees, contractors, affiliates, agents, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or replacement costs, arising from your use of the Service or any content provided through the Service.
Because some states do not allow the exclusion or limitation of certain damages, our liability will be limited to the maximum extent permitted by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless THAT LAB and its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors from any claim, loss, liability, damage, or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
17. Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by ceasing to use the Service or by canceling your subscription in accordance with our Subscription & Cancellation Policy.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any provision of these Terms, we may suspend or terminate your access to the Service, including any community or member area, at any time without notice, and you will remain responsible for all amounts due up to and including the date of termination.
18. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.
19. Entire Agreement
These Terms, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
20. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles, to the fullest extent permitted by applicable law.
21. Changes to These Terms
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Service after any changes are posted constitutes acceptance of those changes.
22. Contact Information
Questions about these Terms of Service should be sent to us at:
THAT LAB
Email: hi@thatlabzone.com
Physical address: DIGITLIGHT IT LLC, 110 North Akard Street #1057, Dallas, TX 75201, United States
Phone number: 765-274-9313